Our Objective is to Provide Small Town Service
Small Towns are where you are understood, your needs are anticipated and you receive service that truly goes the extra mile. We get excited when people share good things, and below are examples of the comments we typically receive – each from a different type of client. All essentially say “Mission Accomplished” – these are great words to hear!
“You really cared for us well throughout the process and helped us in ways we never expected, or could have asked for…. Thank you all so very much for the kindness you showed us, and for truly making it possible for us to purchase our very first home!”
“Meet Paul Nagel. He is the lender I have been working with through this whole process and can offer competitive rates, prices, etc. Paul has been EXTREMELY helpful during this process and is willing to jump on a call to answer any questions or to clarify your options when it’s convenient for you. Additionally, he has a gift for articulating some of the more complicated finance stuff in a way that’s accessible and humorous.”
“Thank you so much for all the time and patience you poured into helping us purchase our home. You were so kind and helpful every step of the way. We will probably scare people by how eagerly we recommend you in the future! We feel incredibly grateful you were our lender through the long process. Thank you! ”
“As you may have predicted, we’ve run into a bit of an issue with [XX Bank] in terms of their underwriting process and would like to re-start the conversation with you, if possible.”
“Hearfelt thanks, Paul! It was a pleasure working with you and your team. You went above and beyond and I am extremely grateful!”
“Thanks so much for helping me buy my first house! I understand that your relationship with the seller was key to the acceptance of my counter offer, so I’m grateful for your reliability and reputation. ”
“We appreciate your help – if you had not alerted us to the [many details] we might have gone with an unnecessary and disadvantageous refinancing. Nice work on your part.”
“Thank you so much for the amazing way you made complicated financial process easy to understand. Your ability to break down things vastly lessened the stress that accompanies buying a house. Thank you from the bottom of my heart for your services. You are the best!”
“I love your lender.”
“I just wanted to follow up and thank you for your graciousness and approach with us. We did not end up moving forward with [another bank]’s refinance offer. As you suspected, the appraisal did not come in as high as they anticipated and without hitting that valuation, the rest of their offer did not hold together.
When it does come time to [re-attempt a refinance], we would very much prioritize doing it with you. Your patience and understanding and the personal touch you offered was generous and appreciated. Our experience with the [other] lender did not compare to the high bar you set.”
Why Paul?
One year, of 25 veterans who (a) talked to Paul and (b) talked to one the most popular lender for veterans, 95% (24 of 25) chose to work with Paul. The one that did not later emailed Paul and said they wished they had chosen him as their loan consultant!
